Privacy Policy

Last Updated: November 06, 2025

ProstaPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

Information We Collect

Personal Information

When you place an order or create an account, we collect:

  • Name and contact information (email, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment processors)
  • Order history and preferences

Automatically Collected Information

When you visit our site, we automatically collect:

  • IP address and browser information
  • Device information and operating system
  • Cookies and usage data
  • Pages visited and time spent on site

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Send marketing communications (with your consent)
  • Improve our website and customer experience
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Companies that help us operate our business (shipping, payment processing, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All transactions are processed through secure SSL encryption.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Request data portability

Cookies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling them may limit site functionality.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our products and services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what information we collect, the right to delete information, and the right to opt-out of the sale of personal information (which we do not engage in).

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: privacy@prostapro.net
  • Phone: (800) 780-3534
  • Address: The Yahu Team, 8436 Lindbergh Bay, St. Thomas, USVI 00802

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.